Conversational AI solutions

Chatbot

Make interactions with your users easier with a chatbot that understands their requests and quickly provides the information they need.

Generative AI

Harness the capabilities of generative AI to create, summarise or rephrase content using your existing information, tailored to your users' needs.

AI assistance

Empower your employees with AI assistants that help them find information and carry out specific tasks.

Our step-by-step approach

Our approach is based on six key steps to design and integrate a conversational AI solution tailored to your users, data and business environment.

Icone 8.png

1. Understanding your business needs

We work closely with your teams to understand your users' needs and identify interactions that can be simplified through conversational AI. We also analyse the information, data and tools that the solution will need to access.

Icone 7.png

2. Clear functional requirements

We define the solution's intended use cases, target users and types of requests it needs to handle. This step allows us to specify the required features and integrations with your existing tools and information sources.

Icone 6.png

3. Practical UX/UI design

We design a simple conversational experience tailored to the identified use cases. Interactions, user journeys and access to features are designed to help users easily find the information they need.

icon 5.png

4. Agile development in short sprints

We develop and integrate the solution in stages, allowing us to quickly test how it performs in real-world scenarios. Feedback from your teams helps us progressively refine the interactions and features.

icon 4.png

5. Business validation & user support

We test the solution with your users to ensure the responses are relevant and that it meets the defined use cases. We also support your teams in learning how to use the solution and integrating it into their daily workflows.

Icone 8.png

6. Ongoing monitoring & continuous improvement

After deployment, we monitor how the solution is used and adapt it to evolving needs. New use cases, information sources and features can be gradually integrated.

Our other AI agent solutions

01

Workflow automation

Automate repetitive tasks and exchanges between your tools with AI-powered workflows. Pepps analyses your processes and develops automations tailored to your environment to reduce manual intervention and streamline your operations.

02

Document AI & document management

Make better use of the information contained in your documents with AI. Our solutions can simplify document processing, searching and information retrieval while integrating with your existing tools and platforms.

03

Predictive maintenance

Use data from your equipment to better anticipate maintenance needs. AI analyses available data to identify trends or anomalies that can help you monitor your equipment and operations.

04

Image recognition

Use AI to automatically analyse images and extract information relevant to your processes. Image recognition can help with inspecting, identifying or classifying elements according to your business needs.

tem.png

Our team

The Pepps team

At Pepps, our team brings together professionals with complementary skills to meet the specific needs of each project. We work closely with your teams to understand your environment, constraints and objectives.

Meet our team

Industries benefiting from conversational AI

Conversational AI can address a wide range of needs across industries: making information easier to access, responding to user enquiries or assisting teams in their work. Pepps tailors each solution to the business context, available data and intended users.

Our expertise at your service